Terms of service

 

Welcome to Our Memories. To ensure the best experience for you and your guests, please review our booking policies below:

1. Booking & Payment
• Full Payment: To confirm and secure your event date, the total booking amount must be paid in full through the website.
• Pricing: All listed prices include delivery, professional setup, and operation for the duration of the booking.
2. Service Duration (3 Hours Only)
• Time Limit: The standard service duration is strictly 3 hours from the agreed-upon start time.
• Service End: The Photobooth will stop operating exactly after 3 hours, regardless of how many photos or prints remain in the package.
• Overtime: Any request for additional hours must be made in advance and is subject to availability and extra fees.
3. Equipment Safety & Liability (Important)
• No Movement Policy: It is strictly forbidden to move, adjust, or tamper with the Photobooth or its wiring once it has been installed by our team.
• Damage Fee: The Photobooth is a high-value professional device.
• Client Responsibility: The client is legally and financially responsible for any breakage, damage, or misuse caused by the client or their guests. In the event of damage, the client agrees to pay the full repair or replacement cost immediately.
4. Cancellation Policy
• Early Cancellation: You are eligible for a full refund if the cancellation is made at least 48 hours (2 days) before the event.
• Late Cancellation: No refunds will be issued for cancellations made within 48 hours of the scheduled event time.
5. On-Site Requirements
• Space & Power: The client must provide a clear space for the booth and a reliable power outlet at the setup location.
• Environment: The booth must be placed in a safe environment protected from direct sunlight, rain, or heavy dust to ensure equipment safety and photo quality.